Privacy Policy

We are Whisky War, a Singapore-based global entity. We act as the Data Controller for all our services. If you have any questions about our Privacy Policy, please contact us at info@whiskywar.com.

To perform our services and communicate with you, we need to collect some information about you. This Policy describes what information we collect, how we store it, share it with third parties, and how we use that information.

1. Information Collected

When you use our Website, or communicate with us regarding our services, we may collect personal information from you:

• Visiting the site: We record information on how you use and interact with our Website, such as your IP address, type of device, or browser you use.
• Creating an Account & Shopping: We collect your name, email, phone number, billing and shipping address, and payment details to fulfill your orders.
• Age Verification & Customs: To comply with laws, we collect your Personal Customs Code (PCC) to process international shipments.

2. How We Use This Information

We use this information to:

• Process your orders and deliver the fine spirits you purchased.
• Communicate with you regarding our latest offers and your membership benefits.
• Prevent fraud, abuse of our services, and comply with age restriction and customs laws.

3. Data Sharing & Third Parties

We do not sell your personal data. We share some information with trusted third-party services that help us provide and protect our Services:

• Logistics & Customs: Your shipping address and PCC are shared with our logistics partners and local customs authorities for legal importation.
• Payment Processors: Secure payment providers (like Stripe) process your transactions and identity verification without storing full credit card data on our servers.

4. Data Retention & Security

Your information will be stored as long as your account is active to provide you with the Services. We may retain specific information (such as sales records) as required by tax and trade laws.

We implement enterprise-grade security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

5. Your Privacy Rights

Depending on your location, you may have the right to access, update, or delete your Personal Information we store. You can manage your preferences from your Account Settings or request deletion by contacting info@whiskywar.com.